Generally, one of the most important rules in the consumer business is to get your customers to like you. While some companies make sure of that in the form of free stuff, inspiring messages, or even directly helping their user base, others really don’t seem to care whether the public likes them or not.
Further proving how little they actually care about their customers, Apple says nothing about QuickTime vulnerabilities. This comes after several months during which the company has done apparently all it could to enrage its customers, from promising to remove the headphone jack from their iPhone 7 to bricking their users’ devices.
And now, the Department of Homeland Security and Trend Micro, a top cybersecurity firm had to step in to warn QuickTime users of a couple of potentially very serious vulnerabilities, as Apple simply posted instructions for uninstalling the software on their website, stopped support for the video player altogether, and once again became unavailable for comment.
QuickTime users woke up to a strange announcement on Thursday, as a very skilled and very important software security firm posted on their blog that every user should uninstall the software is as quick a time as possible. The statement also included a notice according to which Apple had stopped issuing security updates as well as all support for the problematic piece of software.
While it’s no big loss in and of itself (although considering the very limited software that can play iPhone formats it very well might be), users are left wondering for how long their computers (unsurprisingly, Macs aren’t affected) had been left open to hacker attacks. According to Trend Micro, the bugs could easily be used to launch attacks on PC users if the owners visited a compromised web page.
A similar alert was also issued by the Department of Homeland Security and by the United States Computer Emergency Readiness Team, stating that the only way to fix the issue was to uninstall the software. Seeing as the government got involved in an Apple case means that the security breach could have been disastrous.
And still, Apple did not issue any comments whatsoever, refusing to respond to anyone asking them anything about the situation. Apple users were once again left aghast by the company’s complete lack of interest in their user base’s well-being. And things will only get worse if the company is left to have its way.
Soon, it might very well be that Appel will simply brick any device that isn’t Apple and runs any Apple software, or just any Apple device that they consider is too old. After all, they did block internet access for any users that have any iPhone older than 6 and attempted to get the iOS9 system update.
Image source: YouTube