All Mac and iOS users since 2003 were asked to visit the store for replacement parts because Apple recalled AC adapter in Europe, New Zealand, Argentina, Australia, Brazil and Korea. It seems that the reason for the recall was that the devices could malfunction and electrocute the user.
According to the Apple site in “very rare cases” the AC adapter with two prongs malfunctioned and created the risk of electrical shock upon touching. Due to this problem that was not observed until recently, the manufacturer decided to issue a voluntary recall of all the devices in order to avoid any situation in which the adapters actually hurt somebody.
The devices that were recalled voluntarily by Apple were issued between 2003 and 2015 and they accompanied Mac products and some iOS devices. They were also in the Apple Adapter Kit for World Travelers.
The company mentions on its official site that the adapters for wall plugs that were designed for use in Japan, China, the U.K. and the U.S. were not affected by the manufacturing problem. The same stands for the USB adapter from Apple.
Apple recalled the adapters for wall plugs made for the use in Europe, New Zealand, Argentina, Australia, Brazil and Korea after a test showed there might be a danger of malfunction that could lead to an electrical shock being applied to the user.
The company describes on its official website the four types of adapters for wall plugs that may be affected by the manufacturing issue. The devices in question are those that feature two round pins that are a bit thin and leaned inward made for the use in Continental Europe, those with thick round pins issued for Korea, the Australian angled blades that are a bit flat, also used in Argentina and New Zealand.
In order to identify them easier, Apple stated that the recalled devices have a serial number of 4 or 5 characters on the inside slot, where the power adapter attaches itself. The new models will feature an inscription of BRA, AUS, ARG or EUR on them.
There were no incidents involving the adapter reported, but the company decided to voluntarily issue the recall in order to prevent any incident from happening. Apple always put the client and his needs first, and since the company wants to maintain a high standard when it comes to customer service it will exchange all of the adapters free of charge.
For more additional information on how to exchange the power adapter, you can check out their official site.
Image source: www.apple.com